Refund & Service Policy
Our goal is to provide reliable and professional repair services for appliances such as cooktops, gas stoves, hobs, cooking ranges, and other household equipment. This Refund & Service Policy explains the conditions related to service delivery, payments, and refunds for services requested through our website or customer support channels.
By requesting or using our appliance repair services, you agree to the terms described in this policy.
1. Service Request and Scheduling
Customers can request repair services through our website, phone number, or other contact methods provided on the website. Once a request is received, our support team will confirm the service details and schedule a technician visit based on availability.
Technicians will visit the provided service location to inspect the appliance and diagnose the problem before performing any repair work.
2. Service Charges
Service charges may include inspection fees, labor costs, and the cost of any spare parts required for the repair. The technician will explain the issue and provide an estimate of the repair cost before starting the work.
Customers are responsible for approving the repair before the service is completed. Charges may vary depending on the appliance type, problem complexity, and replacement parts required.
3. Payment Terms
Payment for services is generally collected after the inspection or completion of the repair work. Accepted payment methods may include cash, online transfer, or other payment methods as communicated by our service team.
Customers are advised to verify the service details before completing the payment.
4. Refund Policy
Since appliance repair services involve technician visits, diagnostics, and labor, refunds may not be applicable once the service has been provided.
However, refunds may be considered under certain situations such as:
If the service cannot be completed due to technical limitations
If the technician is unable to perform the repair after inspection
If a service request is cancelled before the technician visit
Refund decisions are reviewed on a case-by-case basis to ensure fairness and transparency.
5. Cancellation Policy
Customers may cancel a scheduled service request before the technician visit by contacting our support team. If the technician has already arrived at the location or the inspection has been completed, a service visit charge may apply.
We recommend informing our team as early as possible if you need to cancel or reschedule a service appointment.
6. Service Warranty
In some cases, repair services may include a limited warranty on the work performed or spare parts replaced. Warranty terms may vary depending on the type of repair and components used.
If a similar issue occurs within the warranty period related to the same repair, customers may contact our support team for further assistance.
7. Customer Responsibility
Customers are requested to provide accurate information regarding the appliance problem and service location. Proper access to the appliance should also be ensured at the time of technician visit so the repair process can be completed smoothly.
8. Policy Updates
We may update this Refund & Service Policy from time to time to reflect changes in our services or operational requirements. Any updates will be published on this page.
9. Contact Us
If you have any questions regarding our Refund & Service Policy, please contact us using the details below:
Website: https://24x7contactsupport.in/
Email: info@24x7contactsupport.in
Toll-Free No: 18002026075
